New Patient Information
We are glad you chose CCHC as your healthcare partner. This page will help you prepare for your first visit and explain the support services available to make your experience as smooth and comfortable as possible. Our goal is to ensure that your check-in and care process is clear, welcoming, and organized so that you and your family can focus on your health.
Before Your First Appointment
Please bring the following to your first visit:
- A form of photo identification
- Your health insurance card (if you have one)
- Social Security card (if applicable)
- Your current medications or a list of them
- Immunization records
- Proof of income (if you are a cash-pay patient)
- Having these items ready helps our team register your information correctly and begin your care without delay.
Forms to Complete at Check-In
At your appointment, you will complete a set of medical forms. These help us better understand your background, health priorities, and care needs.
You will be asked to complete:
- Patient Demographics Form
- Income Verification Form
- Medical Release Form
- Consent to Release Personal Health Information
- Staying Healthy Assessment
- Patient Health Questionnaire
- Adult TB Exposure Risk Assessment
- Appointment Guidelines for Medical Patients
- Social Determinants of Health Questionnaire
- These forms are provided in multiple languages so that we can accommodate patients from different cultural and linguistic backgrounds.
Patient Support Services
At CCHC, we want every patient to feel comfortable communicating with our team and accessing the services they need. Two important support services available to you.
Translation Services
- We offer translation assistance for patients who need extra help communicating during visits. Our staff includes bilingual team members, and we also provide interpreter support when needed. This service helps ensure that your questions and concerns are understood and addressed effectively.
Eligibility Assistance
- CCHC has team members who can help you understand insurance options and eligibility requirements. They can guide you through enrollment support, answer questions about coverage choices, and connect you with the right resources so you can make informed decisions about your care.
You can let us know at any visit if you would like this support, and our team will be pleased to help coordinate it.
What to Expect on Your First Visit
When you arrive, our friendly front office staff will check you in, confirm your information, and review any forms you’ve completed. Your provider will then discuss your medical history with you, perform any necessary evaluations, and work with you to create a care plan tailored to your needs.
Our priority is to make your visit reassuring and productive.
Need Help Before Your Appointment?
If you have questions about your first visit, required documents, or support services, please contact us or let our staff know when you check in. We are here to help you feel confident and informed about your care at CCHC.
Book An Appointment to get started on your health journey with Care Community Health Centers.
